Boarding

FAQs

 

Do you accept all breeds of dogs?

-YES! When we say we love dogs, we mean ALL dogs. We do not discriminate based on breed or size.

I just got a new puppy.

 

At what age can I start bringing him to Boops?

-We accept dogs starting at 4 months old. We can’t wait to meet your new best friend!

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Why do puppies cost more?

-Similar to human babies, puppies are more work! They require more attention, more potty breaks, more meal times, etc.

 

Do you have an outdoor play area?

-Yes! We have a brand new, fenced in outdoor area with raised turf and play equipment. We can't wait for swimming in the pool! We have outside play time on days that it isn’t raining, snowing, or too hot.

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I have more than one dog. Do you offer any discounts for multiple dogs?

-Yes! We offer multiple dog discounts for daycare and boarding. 

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Why are there specific drop off and pick up times?

-Dogs do well when they know what to expect from their environment. Throughout the day, our dogs have a routine that we try to stick to. It helps our day run smoothly and helps our dogs stay calm and feel at ease. When customers are in and out of the facility during the day, that routine can become disrupted, and the last thing we want is to cause unnecessary stress or anxiety for any of our dogs.

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I have more than one dog. Can they share a kennel?

-Yes! So long as they can eat together, they can share a kennel. We even offer a discount for that!

 

My dog takes daily medication. Is there a fee to administer medication?

-There is no fee to administer medication.

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While my dog is boarding at Boops, will she be left in a kennel all day?

-What fun would that be? Each boarding reservation includes a half day of group play! Should your dog not be suitable for group play, they will have time to roam a playroom on their own or you can consider adding on 1:1 services.

 

My dog seems very nervous to walk in the doors. Is this normal?

-Animals can read your emotions like a book, and if you are over-compensating when saying goodbye, are visibly upset or stressed, your doggo will reflect this. This can make it much harder to say goodbye and harder for your dog to settle. Instead, keep things short, simple, and sweet. He will feel calmer and more relaxed, and in turn, this will set your mind at ease.

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My dog boarded with you for a few days and seems to have lost some weight. Did she eat enough food?

-Dogs who come to our facility are typically a LOT more active while they’re with us vs. when they’re at home. Remember, while they’re at Boops, they’re spending most of the day playing with friends. It is not uncommon for a dog to lose a few pounds, and it is usually not due to lack of eating. If you’re worried about this, pack a little extra in their daily meals. Please note that if we notice a dog is not eating and appropriate amount of food, we will reach out to you.  

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Do you have overnight staff?

-We do not have overnight staff but we do have cameras in the boarding area which alert us day or night if any motion or sound is detected. Even while we’re at home, we’re still keeping an eye on your pups!

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Why does boarding cost more during the holidays?

-We are a small, family owned business. Being open on holidays means we spend them with our Boops family and not our human family. We justify this by slightly raising prices for major holidays. 

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Does my dog need to come in for an interview before making a reservation?

-We like to refer to interviews as “meet and greets”. An interview implies your dog may fail or not be accepted; we don’t turn any dogs away. Meet and greets are not required for new dogs. There is nothing we can learn about your dog in 15 minutes that you don’t already know and can share with us. During a dog's first day at Boops, their personality, play style, and temperament will be assessed, and they'll be placed into the playgroup that best fits their needs. 

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